1. Who We Are
White Cloud is a web design service based in Christchurch, New Zealand, operated by Jay. We build simple, professional websites for small businesses. You can contact us at [email protected].
2. What Information We Collect
We collect information you provide directly to us, including:
- Your name, email address, and phone number when you fill in our contact form
- Your business type and any details you choose to share in your enquiry
- Communications between us via email or phone
We do not collect any payment information directly — if payments are processed, they are handled by secure third-party providers.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and communicate about your project
- Deliver the website services you have requested
- Send you relevant updates about your project
- Improve our service based on feedback
We will never sell your personal information to third parties, and we do not use it for advertising purposes.
4. How We Store Your Information
Your information is stored securely. Contact form submissions are received via Netlify Forms and stored in accordance with their privacy policy. We retain client project information for as long as necessary to provide our services and for a reasonable period afterwards.
5. Your Rights (Under New Zealand Privacy Act 2020)
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to personal information we hold about you
- Request correction of any incorrect personal information
- Ask us to stop using or delete your information
To exercise any of these rights, please contact us at [email protected].
6. Cookies
Our website does not use tracking cookies or third-party analytics tools. We may use basic browser storage for website functionality only.
7. Third-Party Links
Our website may contain links to other sites (such as Agenti NZ). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].